Return and Exchange
We're delighted to support returns and exchanges should you find any defects in your product. Here's how it works.
01 UNBOXING VIDEO
Upon receiving your package, please record an unboxing video and send it to swingswishswoosh.club@gmail.com. This is required to process any exchange request.
02 SUBMIT WITHIN 3 DAYS
Complete the exchange form within 3 days of delivery. Ensure items are clean and properly repackaged before sending back.
03 SHIP IT BACK
Arrange delivery back to our warehouse. Return shipping costs are on the customer's end.
04 WE SEND THE NEW ONE
Once we receive and assess the item, a replacement will be dispatched to your address .
NOTES
If your desired item is out of stock, we'll offer an exchange for another product or color, or store credits equivalent to the item's value.
Exchanges are only applicable for defects on our end. We're unable to process returns for damage caused by the customer.